Study Finds Personality Assessments Improve Entry Level Hiring

Study Finds Personality Assessments Improve Entry Level Hiring Study Finds Personality Assessments Improve Entry Level Hiring The report evaluates applicants along three competencies necessary for success Dependability, which concerns following rules, accepting supervision and finishing assignments Composure, which involves the degree to which a person seems calm, even-tempered, and good humored and Customer Focus, which concerns providing good customer service, Hogan Assessment said in a recent press release.Individuals who scored strongly over the three criteria points were found to be substantially higher performers than their lower scoring counterparts. Focused on entry level hiring, research from various case studies provided compelling resultsBank tellers who scored higher on Composure, Customer Focus, and Dependability received significantly higher supervisor ratings than those with low scores.Cashiers who scored high in Customer Focus were more likely to communicate well wi th customers and were more than twice as likely to be rated high performers.Long-haul truck drivers who scored high on the Dependability scale were two and a half times more likely to be rated as a high performer.The key to success in fruchtwein entry-level positions is the ability to handle stress and pressure, maintain friendly interactions with customers, and follow through on tasks, said Hogan Director of Research and Development Jeff Foster. The Hogan Advantage Report is a fast, inexpensive way to identify these characteristics in job applicants.Hogan Assesment Systems has over 30 years industry expertise and continues to help organizations find the right talent by measuring and assessing critical business functions.